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Returns and exchanges

To start your return, enter your order number and email address or phone number

 

Commonly Asked Questions

 Q) Are there any charges for return?

A) We want you to be completely satisfied with your purchase so there are no charges and you will get a full refund for your return, so you can shop worry free.

Q) How soon will I get my refund?

A) After your return item is collected by our agent we will notify you when we’ve received and inspected your return. Once you are approved, you’ll be automatically refunded on your original payment method.Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Note: After submitting the return request you will get a confirmation email containing the return pickup date and time within 24 hours.